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Shipping Policy
At Darling Divine Designs, we work to process and ship your order as quickly as possible. Please review the information below for details about our shipping locations, processing times, shipping costs, and tracking.
Shipping Locations
We currently ship to all 50 states within the United States.
At this time, we do not ship to U.S. Territories or APO/FPO/DPO addresses.
Shipping Methods
We offer standard shipping for our orders. Orders are shipped on business days, Monday through Friday, excluding U.S. federal holidays.
Available shipping options and estimated delivery times will be displayed at checkout.
Processing Time
Most of our products are ready to ship and are typically processed within 1 business day of receiving your order.
Personalized or made-to-order items may require additional processing time. If additional time is needed, the estimated processing time will be noted on the product page or communicated to you.
Orders are processed and shipped on business days only.
Shipping Costs
Shipping costs are based on the items in your order, package weight, and available shipping method. Your shipping cost will be displayed at checkout before you complete your purchase.
Delivery Time
Once your order has shipped, delivery times depend on your location and the shipping method selected at checkout.
Please note that delivery times are estimates provided by the shipping carrier and are not guaranteed. Delays may occasionally occur due to weather, holidays, carrier issues, or other circumstances beyond our control.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking information.
Tracking information may take up to 24 hours to become active or show movement after the package has been accepted by the shipping carrier.
Address Accuracy
Please make sure your shipping address is correct and complete before submitting your order.
Darling Divine Designs is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.
If you realize that you entered an incorrect address, please contact us as soon as possible at darlingdivinedesigns@gmail.com. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has shipped.
Lost, Delayed, or Missing Packages
Once an order has been shipped, it is in the possession of the shipping carrier. If your tracking information indicates that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.
If your package appears to be delayed or lost in transit, please contact the shipping carrier using the tracking information provided.
If you need assistance, you may also contact us at darlingdivinedesigns@gmail.com, and we will do our best to help.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 15 days of delivery at darlingdivinedesigns@gmail.com.
Please include your order information and clear photos of the item and packaging so we can review the issue and assist you.
If the issue is confirmed, Darling Divine Designs will provide return instructions and cover the return shipping cost. Please do not return a damaged or incorrect item without contacting us first.
For complete information about returns, refunds, and exchanges, please see our Returns, Refunds & Exchanges Policy.
Returns, Refunds & Exchanges
For information about return eligibility, refunds, exchanges, return shipping costs, and non-returnable items, please see our Returns, Refunds & Exchanges Policy.
Contact Us
If you have questions about shipping or your order, please contact us at:
darlingdivinedesigns@gmail.com
We are happy to assist you with any questions regarding your shipment.
darlingdivinedesigns@gmail.com
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Customer Care
